This statement discloses the privacy practices and policies for North American Custom Covers website. If you have any questions about these practices and policies, please contact us at:

North American Custom Covers
10043176 Canada Inc,
#200, 837 Champlain Street,
Dieppe,
New Brunswick E1A 1P6
Canada

Email: info@northamericancustomcovers.com

North American Custom Covers respects your personal privacy. We believe ensuring the security of your personal information is an important part of our job. If we ask you to provide any personal information, we will tell you the purposes for which we intend to use that information. Your personal information is not sold to anyone for any purpose.

Information collection, use and disclosure

Information gathered on northamericancustomcovers.com falls under the following categories:

  • Aggregate Site Use Information.

  • Cookies and Other Technologies

  • Social Networking

  • Third party Analytics or Ad Serving Services

  • Online Order Information and Security

  • Email Subscription

  • Fraud prevention

  • Purposes

  • Links

  • Accuracy of information

  • Access to information

  • iOS app location-based services

  • Changes to this privacy policy

Aggregate site use information

We record information about the pages viewed by all of our website visitors. This data includes internet protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, connection speed, read time, display time, and number of clicks.

We use this data, in aggregate form, to compile statistics and reports for North American Custom Covers use, and to improve the online experience for all visitors.

We may, on occasion, provide portions of this aggregate information to vendors, consultants, potential advertisers, or news agencies. Typical uses of the data in this fashion would be to gauge the amount of interest in our site and/or to plan for site infrastructure improvements. 

Cookies and other technologies 

A cookie is a small text file stored on a user’s hard drive. Cookies are required to shop on our site. We also use cookies to assist with anonymous site traffic analysis, which includes tracking the time/date of visits, pages viewed, and referring URLs.

We may use cookies to serve our remarketing campaigns so that third-party vendors, including Google and Facebook, show our ads on sites across the Internet. You can opt out of the third parties’ use of cookies by visiting their advertising preferences settings.

We may also use web beacons or pixel tags to compile tracking information reports regarding website user demographics, website traffic patterns, and website purchases. None of the tracking information in these reports can be connected to the identities or other personal information of individual users. For our own research purposes we may link tracking information with personal information voluntarily provided by website users. Once such a link is made, all of the linked information is treated as personal information and will be used and disclosed only in accordance with this Privacy Policy. 

Social networking 

When you use certain aspects of North American Custom Covers website or other services, or you post information to other social networking sites (e.g. posting a link to North American Custom Covers Facebook or Twitter pages, or “liking” a product on your Facebook account, or “pinning” a product on your Pinterest account), the personal information that you post or share in connection with these third-party sites is visible to other persons and can be read, collected, used and disclosed by other persons. Any information provided to such third-party social networking sites and other sites is outside of North American Custom Covers control and is not governed by this policy.

Third party analytics or ad serving services

North American Custom Covers may use certain third-party analytics and/or ad serving services. The providers of these services may independently collect, use, and disclose your IP address together with information about your visits to this and other websites that they service in accordance with their own privacy policies (and not this privacy policy). These services may use their own cookies and other data collection technologies. They may use this information in order to improve your experience, to gain a view of how people are using websites that they service so that improvements can be made, and as otherwise permitted in their privacy policies.

North American Custom Covers may also use targeted advertising service providers to tailor North American Custom Covers advertisements to your preferences. These advertisements may appear on North American Custom Covers website or social media sites, or on third party sites. If you have opted in to receive email news or offers, North American Custom Covers may use your email address to target advertising to you. 

Online order information and security 

If you place an order online, we only require the information needed to complete the processing of your orders and billing. We also share our users’ personal information with outside shipping companies and credit card processing companies in order to bill and ship your order, but we do not provide any more information than necessary for these purposes. We may also use the information to contact you regarding your order.

Our site security

We use appropriate security safeguards to protect your personal information against loss, theft, and unauthorized access. Any personal information you provide to North American Custom Covers in connection with a product order is exchanged on a secure server. We use one of today’s most advanced security systems, the Secure Sockets Layer (SSL) protocol, to encrypt, or encode, information you send to us in the order process. The encryption process protects information, such as your credit card number, and billing and shipping information by scrambling it before it is sent from your computer. Only once we receive your information is it decoded, and we make all reasonable efforts to ensure its security on our own systems.

Warning: E-mail is not a secure means to send personal information, as it is not encrypted. We strongly encourage you to use our secure ordering process when ordering online.

Email subscription

North American Custom Covers newsletters are sent only to users who opt in. Our subscriber database is never sold, rented or loaned to any other parties. 

We collect aggregate information regarding open rates, page views, and generated sales from our HTML email newsletters. Aggregate information does not personally identify individuals. 

Fraud prevention 

North American Custom Covers reserves the right to co-operate with local, national, or international law enforcement or other authorities in the investigation of improper or unlawful activities and this may require the disclosure of personal information. If such an investigation requires disclosure of personal information kept in our records, we may be required by law to cooperate. We also reserve the right to report improper or unlawful user activities on our site, which may require the disclosure of personal information relating to those individuals conducting such improper or unlawful activities. There may also be other circumstances under which North American Custom Covers is required by law to disclose personal information. 

Purposes

In addition to the above purposes, North American Custom Covers collects individual’s personal information for the following reasons:

  • To provide retail services and process customer purchases;
  • To understand the product and service needs of our customers and prospective customers;
  • To develop and manage products and services to meet the needs of our customers;
  • To contact individuals directly for products and services that may be of interest;
  • To meet regulatory requirements;
  • To ensure a high standard of service to our customers;
  • To verify a customer’s identity.

We use information on purchases to compile statistics and reports for North American Custom Covers use.

We analyse aggregated information to understand our customers and their needs.

Links

This web site contains links to other sites and advertisements. This privacy statement only applies to information collected by our web site. We are not responsible for the privacy practices and policies of these third parties.

Accuracy of information

We strive to ensure that any personal information we retain and use is as accurate, complete and up-to-date as necessary for the purposes for which we will use it. We do not routinely update personal information unless necessary for these purposes. Nonetheless, if our records regarding your personal information are inaccurate or incomplete, we will amend that information at your request.

Access to information

At your request, we will provide to you a statement explaining the extent to which we hold personal information about you, and we will explain how that information has been used or disclosed by us.

This page will be updated if information about the collection and use of your personal data changes.

iOS app location-based services

To provide location-based services through the mobile application, North American Custom Covers and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your mobile device. This location data is collected anonymously in a form that does not personally identify you and is used by North American Custom Covers and our partners and licensees to provide and improve location-based products and services.

Changes to this privacy policy

North American Custom Covers may update this privacy policy in the future. A history of those changes will be noted here, beginning with changes published after January 1st, 2021.

Any changes in our use of personal information contrary to customers’ initial consent will be posted here. All changes will remain in compliance with federal and provincial privacy legislation.